Every vendor has an AI feature now, and none of them will tell you which ones are worth your time. Patwon works only with small businesses, and only on the uses that return real hours: drafting, intake and quoting, inbox triage, meeting notes, reporting. We set them up in ChatGPT, Claude, Microsoft Copilot or Google Gemini, whichever your business already pays for, and train your team to use them.
A draft quote built from your price list and the customer's email, ready for you to approve. Typical saving: an hour or more per quote for service businesses.
Incoming requests sorted, summarized, and answered with a draft in your voice. The owner reads ten summaries instead of sixty emails.
Notes, action items, and follow-up emails produced from the recording, so nothing depends on someone remembering to write it down.
Standard letters, SOPs, contracts flagged for the clause that changed, and the documentation your customers and regulators keep asking for.
Weekly numbers pulled from your accounting and job systems into a one-page summary, without anyone building a spreadsheet on Friday afternoon.
Most "AI for small business" offers are a subscription with a consultant attached. We don't resell software and don't take commissions. The readiness assessment tells you plainly which tasks are worth automating, which need a human checkpoint, and which need you in the room, and it's yours to act on with or without us. See all our AI consulting services.
The one your staff are probably already using on their phones. We move your business onto a Team or Business plan so your data isn't used for training, build the custom GPTs and projects your roles actually need, and write the one-page policy on what stays out of it.
Our first pick for long documents, contracts, proposals, and anything where the writing has to be right. Claude for Work handles a 60-page RFP or a year of email threads without losing the plot, and it is the tool we reach for first when the answer has to be accurate.
If you live in Outlook, Word, Excel, and Teams, Copilot is already sitting in your Microsoft 365 license. We switch on what's worth using, set up agents for your recurring tasks, and skip the rest.
For Google Workspace shops: Gemini in Gmail, Docs, Sheets and Meet, plus the automations that tie them together. Same approach: the two or three uses that pay, configured and handed over.
We don't resell any of them and don't take commissions. If you've already picked one, we work in it. If you haven't, the free readiness assessment tells you which fits your business and why. Read our plain-English guide to ChatGPT and Claude for small business.
Before consulting, the founder spent years training AI systems for leading frontier AI labs: teaching models what good output looks like, where they fail, and how they behave on real work. That vantage point is rare among AI consultants, most of whom learned the tools from the same vendor demos you've already seen. It means we know what these systems are reliably good at, what they only look good at, and how to tell the difference before you've spent money on it.
We work in the tools you already run, we don't take commissions on anything we recommend, and the first consultation is free. More about Patwon.
Usually the one already inside the software you pay for: Copilot in Microsoft 365, Gemini in Google Workspace, or a business plan for ChatGPT or Claude. The tool matters less than picking the right two or three tasks and setting them up properly, which is what the free readiness assessment is for.
Our clients have 5 to 50 people. Below that the owner can usually do it alone with a half-day workshop; above that you probably have an IT team who should be in the room. In between is exactly where we work.
It depends on the tool and the plan. Consumer versions of ChatGPT and others may use your inputs for training; business plans generally do not. Every engagement includes a one-page usage policy for your staff that says what never goes into a public AI tool.
The first use is usually live within two to three weeks of the assessment. Most clients recover the consulting cost in saved hours within the first quarter, though that depends on how much of the work in your business is repetitive.